Not professional advice. The Tasmanian Planning Scheme Assistant is an information aid only. It does not constitute legal, planning, surveying, or professional advice and must not be relied upon as a substitute for reading the applicable instruments or obtaining advice from qualified professionals.

Contents
  1. Who we are
  2. What the Service does (and doesn't)
  3. Bring your own API key (BYOK)
  4. Your responsibilities
  5. Intellectual property
  6. Third-party sources & links
  7. Changes, availability, and updates
  8. Disclaimer & limitation of liability
  9. Australian Consumer Law
  10. Indemnity
  11. Privacy
  12. Governing law
  13. Contact

1 Who we are

These Terms of Use ("Terms") govern your access to and use of the Tasmanian Planning Scheme Assistant (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2 What the Service does (and doesn't)

The Service helps you find and summarise publicly available planning information, including State Planning Provisions (SPPs) and Local Provisions Schedules (LPS). It uses retrieval-augmented generation (RAG) to match your questions against Tasmanian Planning Scheme documents and generate cited responses.

The Service is an information aid only. It does not constitute legal, planning, surveying, or professional advice, and must not be relied upon as a substitute for reading the applicable instruments or obtaining advice from qualified professionals. Always verify outputs against the official TPSO viewer and your council's LPS.

3 Bring your own API key (BYOK)

The Service optionally allows you to use your own API key from a third-party LLM provider (such as Anthropic, OpenAI, or xAI). When you use this feature:

4 Your responsibilities

5 Intellectual property

We (and our licensors) own the Service, including all software, models, design elements, and original text, except where third-party materials are used under licence. Planning scheme documents (SPPs, LPS) are published by the Tasmanian Government and remain subject to their respective licences.

You may not copy, modify, or create derivative works of the Service except as permitted by law or with our written permission. Nothing in these Terms transfers any intellectual property rights to you.

6 Third-party sources & links

The Service may link to or quote third-party materials including Tasmanian Planning Scheme Online (TPSO), council websites, and Australian Standards references. Those materials are the responsibility of their respective owners and may change without notice. We are not responsible for their accuracy, currency, or availability.

7 Changes, availability, and updates

We may change or discontinue any part of the Service at any time without notice. We may update these Terms by posting a revised version with a new "Last updated" date. Your continued use after changes are posted means you accept the updated Terms.

We do not guarantee that the Service will be available at all times, error-free, or that planning scheme content will be current. Planning schemes are amended regularly — always check the official TPSO viewer for the most recent version of any provision.

8 Disclaimer & limitation of liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We exclude all warranties, representations, and guarantees (whether express, implied, or statutory) except those that cannot be excluded under the Australian Consumer Law ("ACL").

To the extent permitted by law, we are not liable for any loss of profits, loss of data, indirect, incidental, special, or consequential loss arising from your use of or reliance on the Service, including any planning decisions made based on outputs from the Service.

9 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. Where our liability cannot be excluded but can be limited, it is limited (at our option) to resupplying the services or paying the cost of having the services resupplied.

10 Indemnity

You indemnify us against all claims, losses, costs, and expenses (including reasonable legal costs) arising from your misuse of the Service, your breach of these Terms, or your infringement of any third-party rights.

11 Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information, including how query data, API keys, and analytics are handled. By using the Service you also agree to the Privacy Policy.

12 Governing law

These Terms are governed by the laws of Tasmania, Australia. You submit to the exclusive jurisdiction of the courts of Tasmania and the Commonwealth of Australia for any dispute arising out of or in connection with these Terms or the Service.

13 Contact

If you have questions about these Terms, or wish to report a concern, please contact us using the details below.

Questions about these Terms?

We're happy to clarify anything. Get in touch directly.

[email protected]